At Figure Model Shop, we understand that the excitement of acquiring a new collectible is only complete when it safely arrives at your doorstep. As fellow enthusiasts, we’ve designed our delivery process to be as seamless and collector-friendly as our carefully curated selection of premium anime and tokusatsu figures.

Why Collectors Trust Our Delivery Service

We specialize in handling delicate collectibles with the care they deserve. Each figure is packaged with collector-grade protection to ensure it arrives in pristine condition, whether it’s a rare S.H.Figuarts Kamen Rider or an exclusive Naruto scale figure.

Global Shipping Options

Based in Jacksonville but serving collectors worldwide (excluding some remote areas in Asia), we offer two reliable shipping methods to suit your needs:

Standard Shipping

Carrier: DHL or FedEx

Delivery Time: 10-15 days after dispatch

Cost: $12.95 USD

Ideal for collectors who want their Bandai S.H.Figuarts or S.I.C. figures faster, with full tracking and insurance coverage.

Free Shipping

Carrier: EMS

Delivery Time: 15-25 days after dispatch

Cost: Free for orders over $50

Perfect for collectors building their One Piece or Ultraman collections who want to maximize their budget.

Order Processing & Tracking

Our team processes orders within 1-2 business days. You’ll receive:

  • Immediate order confirmation email
  • Shipping notification with tracking number
  • 24/7 access to your order status

Collector’s Assurance

We know how important mint condition is for display-quality figures. That’s why we:

  • Double-box all scale figures and premium collectibles
  • Use protective wrapping for delicate parts
  • Include desiccant packets in humid climates
  • Mark all packages as “Fragile Collectibles”

Returns & Collector Satisfaction

If your figure arrives damaged or isn’t perfect for your collection, we offer a 15-day return policy from delivery date. Please contact our collector support team at [email protected] to initiate the process.

Frequently Asked Questions

Do you ship to my country?

We ship worldwide except some remote areas in Asia. During checkout, our system will confirm if we can deliver to your location.

How are pre-orders handled?

Pre-ordered items like limited edition Gundam models ship immediately upon arrival at our warehouse. You’ll receive separate notifications for each item in combined orders.

Can I combine shipping on multiple items?

Absolutely! Our system automatically calculates the most efficient shipping method when you add multiple S.H.Figuarts or other figures to your cart.

Join Our Collector Community

At Figure Model Shop, we’re more than a store – we’re fellow enthusiasts who share your passion for Japanese pop culture. From rare Kamen Rider figures to the latest Naruto releases, we’re committed to making your collecting journey as exciting as the figures themselves.

Have questions about shipping your dream collectible? Our team of fellow collectors is always ready to help at [email protected].

Start your next collector’s adventure today at artistictoymodels.com!